Impact SourcingCX: Your Trusted Partner

Impact SourcingCX specializes in helping U.S. companies find the perfect global location and partners for Business Process Outsourcing (BPO). If you’re considering outsourcing your contact center, Impact SourcingCX connects you with a carefully vetted top-tier BPO provider. Our partners are strategically located to meet your company’s unique needs, align with your corporate culture, and support your social impact objectives. With Impact SourcingCX, you’ll find the ideal outsourcing solution that drives efficiency and advances your company’s mission.

What Impact SourcingCX Offers:

Comprehensive BPO research and selection
Global location analysis
Evaluation of social impact in selected locations
Expertise in compliance
Seamless project onboarding
Industry advocacy

What Impact SourcingCX Does Not Do:

Charge U.S. companies for our services
Work with unvetted BPOs
Recommend BPOs that don’t meet your specific requirements
Solicit clients for unrelated commercial products

Stuart Discount is founder and CEO of Impact SourcingCX and a 40-year veteran of the contact center industry.

Founding member, Enterprise Communications Advocacy Coalition

Former US Ambassador for Business Process Enabling South Africa (BPESA), a non-profit dedicated to creating jobs in South Africa

Former CEO of the Professional Association for Customer Engagement, the US’s largest contact center trade association.