Impact SourcingCX

Impact SourcingCX assists US companies in selecting the right Business Process Outsourcing (BPO) global location and partner. If you are a US company interested in outsourcing your contact center, Impact SourcingCX can provide network of vetted BPOs in strategic locations matched to your company’s requirements, culture and social impact strategies.

What Impact SourcingCX provides:

BPO research and selection
Location research (global)
Social Impact of selected location
Compliance expertise
Project on-boarding
Industry advocacy

What Impact SourcingCX does not do

Charge U.S. companies for services
Have a network of unvetted BPOs
Recommend BPOs unqualified for your unique demands
Solicit clients for other commercial products

Stuart Discount is founder and CEO of Impact SourcingCX and a 40-year veteran of the contact center industry.

Founding member, Enterprise Communications Advocacy Coalition

Former US Ambassador for Business Process Enabling South Africa (BPESA), a non-profit dedicated to creating jobs in South Africa

Former CEO of the Professional Association for Customer Engagement, the US’s largest contact center trade association.